Aicrane, the subsidiary brand of Aimix Group Co.,Ltd, is located in China’s biggest machinery manufacturer base Henan. The company is a professional industry and trade integration enterprise in overhead crane, gantry crane, jib crane, hoist, etc. We provide the crane manufacture, design, customized solution and after-sale service for worldwide customers. Our products have been exported to USA, India, Pakistan, Bengal, The Philippines, Australia, Malaysia, etc, more than 80 countries and regions. In global sales, Aicrane remains the stable growth for many years, in the market share of also is increasing year by year, stable operation, quality first, focus on customer’s idea help to provide long, term security and reliable products, and let the customer’s logisis handling easier and create more and more value for customers.
Service concept: your satisfaction is our success!
Our company has established several service networks including more than 60 after-sales service engineers for overseas market. They all unified manage and deployment by the specialized agencies-Customer service center, and establish a detailed customer files. The electrical and mechanical after service engineer’s technical level and skill are fully qualified for the installation, adjustment, commissioning, training and advice the user’s operators and provide free technical advisory service, etc.
Our service includes:
- Installation, commissioning and acceptance
We send after service engineers to help the installation and commissioning process of the equipment.
Returning visit for each set equipment after installation by specialized department.
- Technical material, warranty and technical service
We offer the customer training for the operator and maintenance worker, and also provide free technical advice services.
We supply lifelong service for the equipment.
- Spare parts service
We offer the original, authentic, quality spare parts for the equipment maintenance.
- Our service is available at 7*24 hours every week.